Senior Employee Relations Analyst

JOB SUMMARY

Under direct supervision, analyzes, implements, and generates actions related to discipline/termination of contract employees, discipline/termination of non-contract employees, hearings and appeals, grievances, assistance to HISD legal counsel, and development of HISD policy. This position will train and advise principals and work locations supervisors at all levels in the processing of employment issues.

MAJOR DUTIES & RESPONSIBILITIES

   •    Analyzes, files, and prepares closed session board agenda for contract employee actions.  Composes disciplinary action letters for the Superintendent of Schools and administers discipline letters to the employee and appropriate administrative staff.
•    Conducts investigations of alleged employee misconduct by planning, scheduling and conducting interviews with complainants, witnesses, alleged perpetrators, and other involved parties. 
•    Reviews and analyzes all interviews, documents, and evidence as they pertain to the allegations, and renders findings supported by the evidence and facts of the investigation.
•    Provides assistance with testing impropriety investigations and submits completed investigation reports, with supporting documents, to the appropriate personnel.
•    Develops official investigative reports based on relevant documents, evidence collected, and interviews.  Reviews official reports for grammar, clarity, conciseness, and structure, and submits final reports to the appropriate administrative personnel.
•    Serves as a District Liaison and assists, cooperates, and exchanges information with the district police department, the city police department, other law enforcement agencies, risk management, children’s protective services (CPS), and the county children’s assessment center while conducting investigations involving students and school district personnel.  Provides daily assistance to CPS, law enforcement, and prosecutors in locating child victims, witnesses, and perpetrators to criminal complainants.

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

•    Facilitates employee reassignments pending investigation by assisting district administrators with the reassignment process, documentation creation, notification, and tracking.
•    Manages the process for reviewing disciplinary actions for non-contract employees by coordinating with department leaders and HR partners, evaluates documentation, making recommendations, and assisting with the facilitation of employment actions.
•    Advises, collaborates, and trains supervisors at all levels of the administration regarding disciplinary actions, policy issues, and general employment issues.
•    Collates documentation, audits personnel files, transmits files to HR Talent Managers and appropriate Partners for processing, and composes any follow-up or close-out correspondence to finalize employment actions.
•    Facilitates the grievance process for the district by acting as the liaison between the grievant and the administration, interpreting written complaints and identifying steps required to resolve concerns, ensuring all parties adhere to established timelines, coordinating hearing logistics, and monitoring the timely resolution of complaints.
•    Conducts root-cause analysis related to trends observed from disciplinary actions, terminations, and grievance data and presents to senior leadership.
•    Performs other job-related duties as assigned.

EDUCATION

Bachelor’s Degree in human resources, education, business administration, organizational leadership, or other closely related field from an accredited college or university required.

WORK EXPERIENCE

3 to 5 years

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office, SAP

Office equipment (e.g., computer, copier)

LEADERSHIP RESPONSIBILITIES

No supervisory responsibilities. May provide occasional work guidance, technical advice and training to staff.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.

BUDGET AUTHORITY

No budget development activity is required.

PROBLEM SOLVING

Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services, and generate new ideas.  May also review decisions made by other individuals on more routine matters.

IMPACT OF DECISIONS

Decisions have minor, small, and possibly incremental impact on the department or facility. Errors are usually discovered in succeeding operations where most of the work is verified or checked and is normally confined to a single department or phase of the organizational activities resulting in brief inconvenience.    
 

COMMUNICATION/INTERACTIONS

Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.    

CUSTOMER RELATIONSHIPS

Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow-up. May handle escalated issues passed on from coworkers or subordinates.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Ability to carry and/or lift less than 15 pounds.