Mgr, Record and Info Manage

JOB SUMMARY

Manages and oversees the records and information management program operations, projects, and services to facilitate effective and efficient handling of records in hard copy, electronic, and film formats.  Establishes and implements policies and procedures to meet customer requirements.

MAJOR DUTIES & RESPONSIBILITIES

List most important duties first

• Manages all district requests for records storage services.  Maintains databases.  Authorizes transfers of retained record storage and the disposal of records.  Monitors the activity and other actions of record series approved for storage to ensure compliance.
• Conducts record inventory, and analyzes and categorizes records for retention.  Recommends changes to the district’s retention policy based on legal requirements.
• Develops and implements guidelines for the district’s records preservation and conversion program and management of electronic images and filmed records.  Establishes effective performance standards for production employees and quality control measurements.
   

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

• Implements electronic records policies and practices that are both in compliance and efficient.  Implements procedural and technological solutions using an enterprise-wide approach to managing records.
• Analyzes the effectiveness of record-keeping operations in the district and provides recommendations for improvement.  Collaborates with district business units to integrate records management with business processes.
• Performs other job-related duties as assigned.
   

EDUCATION

Bachelor's Degree

WORK EXPERIENCE

5 to 7 years

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office

Office equipment (e.g., computer, copier)

LEADERSHIP RESPONSIBILITIES

Manages. Accomplishes the majority of work objectives through the management of direct reports. Provides day-to-day direction to staff; may become directly involved, as required, to meet schedules and resolve problems. Responsible for assigning work, meeting completion dates, interpreting and ensuring application of policies and procedures. Receives assignments in the form of objectives, with goals and the process by which to meet goals. Provides input to hiring, performance and budget.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.

BUDGET AUTHORITY

Compiles and organizes data and figures.

PROBLEM SOLVING

Decisions are made on both routine and non-routine matters with some latitude, but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.

IMPACT OF DECISIONS

Decisions have minor, small and possibly incremental impact on the department or facility. Errors are usually discovered in succeeding operations where most of the work is verified or checked and is normally confined to a single department or phase of the organizational activities resulting in brief inconvenience.

COMMUNICATION/INTERACTIONS

Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisor and coworkers in own and other departments.

CUSTOMER RELATIONSHIPS

Regularly assesses and diffuses complex, and escalated customer issues. Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.

WORKING/ENVIRONMENTAL CONDITIONS

Work involves some exposure to moderate risk of accident and requires following basic safety precautions.
Ability to carry and/or lift less than 15 pounds.