Insurance Business Analyst (Risk Management)

JOB SUMMARY

The Business Analyst is responsible for bringing the best practices on how to define and implement business functions, process, workflow, and organizational change management. The Business Analyst is responsible for making sure the business needs are met using the expertise brought to the table.

When it comes to projects, they may be assigned roles related to the project and the business's responsibilities on the project. They will be involved in the implementation of business controls related to the project. They will be responsible for the business's side of training and rollout of the project into the various business departments.

MAJOR DUTIES & RESPONSIBILITIES

List most important duties first

1. Produce, evaluate, and analyze surety bond and insurance-related data regularly. This includes analyzing data, researching issues, developing solutions, examining vendor documentation and renewal data, and reporting by business division, vendor, and other applicable views.
2. Provides consultation to users in the area of automobile liability claims, surety bonds, and insurance. May ' lead cross-functional linked teams to address business or systems issues.
3. Works with clients to develop business requirements, including analysis of the contract requirements, understanding business practices and approaches and recommending business process changes. Serves as conduit between division and Purchasing/Bond Fund Program to integrate systems and business processes, drive their work into systems initiatives.

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

4. Understands, proposes, educates and helps implement new business processes through business operations and new systems. Works to continually understand business requirements, document them in standard formats, obtain business user approval and work them seamlessly into the bigger picture.

5. Performs other job-related duties as assigned.

EDUCATION

Bachelor’s degree or equivalent work experience

WORK EXPERIENCE

3 to 5 years

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office

PeopleSoft, SAP, HTML

LEADERSHIP RESPONSIBILITIES

No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice and training to staff.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work is substantially complex, varied and regularly requires selecting and applying technical and detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods and interpret precedent. Position regularly makes recommendations to management on areas of significance to the department.

BUDGET AUTHORITY

N/A

PROBLEM SOLVING

Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on ' matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.

IMPACT OF DECISIONS

Decisions can severely impact the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense. Errors may be severe, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials or equipment.

COMMUNICATION/INTERACTIONS

Collaborate and solve problems – works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS

Makes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow-up. May handle escalated issues passed on from co-workers or subordinates.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Repetitive motion: Substantial movements of the wrists, hands, fingers, and/or upper body for sustained periods of time, including using extremities to drag, push, pull or grasp. Sitting: Particularly for sustained periods of time. Work is normally set to specified shifts