CTM Attendance Interventions

JOB SUMMARY

Coordinates and supports targeted attendance interventions across priority campuses. Works closely with campus teams, counselors, and external vendors to ensure students receive tiered support and re-engagement efforts.

MAJOR DUTIES & RESPONSIBILITIES

1.        Supports development and implementation of tiered attendance intervention strategies.
2.        Partners with campus leaders to identify and address chronic absenteeism trends.
3.        Trains and supports campus attendance teams in documentation, family outreach, and data use.

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

4.        Monitors progress of targeted intervention plans and escalates gaps in implementation.
5.        Collaborates with district data teams to ensure campuses receive timely attendance insights.
6.        Other duties as assigned.

EDUCATION

Bachelor's Degree

WORK EXPERIENCE

Minimum of 3-5 years of experience in education, student support services. or attendance interventions. Experience working with school teams, implementing tiered support. and coordinating community-based or vendor-driven reengagement strategies is preferred.

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office

LEADERSHIP RESPONSIBILITIES

Work Leadership. Regularly provides project management or team leadership to a group of two or more employees but does not have formal supervisory responsibility. Leading and directing Is restricted to monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of the same duties they are leading.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent. Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.

BUDGET AUTHORITY

No budget development activity is required.

PROBLEM SOLVING

PROBLEM SOLVING
Decisions are made on both routine and non-routine matters with some latitude but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.

IMPACT OF DECISIONS

Decisions have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense. Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials, or equipment. Effect usually confined to the organization itself and is short term.

COMMUNICATION/INTERACTIONS

Collaborate and solve problems - works with others to resolve problems, clarify, or interpret complex 
information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS

CUSTOMER RELATIONSHIPS
Leads others in the resolution of highly sensitive and confidential issues on behalf of the department. Acts as a trusted advisor and becomes involved in the customer's decision-making process including presenting alternatives and information and applying persuasion and negotiation skills in the resolution of problems. Monitors customer service standards.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.